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Just to make sure we're all on the same page.

All class purchases are final sale

Class series are non-refundable and non-transferable. Unlimited monthly packages are auto-deducted. A 7 business day notification is required for monthly unlimited cancellations.

There is a 12-hour cancellation policy on all regularly scheduled classes

If you do not cancel a class or appointment within this time frame, you will be charged in full (unlimited packages will be charged a $10 fee). No exceptions will be made.

EFFECTIVE NOVEMBER 1, 2016 MANDATORY FOOTWEAR

All classes must have the appropriate footwear. In-studio slippers/barresocks (with grip bottom) or clean, indoor sneakers depending on the class. Regular socks without grip bottoms are NOT permitted. Barresocks with grip bottoms are available in the studio for purchase of $12. Please see our blog regarding footwear policy for more details or contact us with any questions. Clients WILL NOT be able to take class without footwear and will be charged for spot in the class. 

Also

  • Studio Poise reserves the right to cancel classes with less than 3 registered participants. You will receive e-mail notification if such cancellation occurs.

  • Class must be paid in full before attending.

  • Please keep phone usage to the waiting room. No phones allowed in the studios.

  • Please arrive on time. Class space will be given up to anyone on the wait list at the start of the class.

  • Footwear is required for all classes with the exception of flow/yoga classes. 

  • Gum is not permitted in class.

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